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The issue affecting inbound calls has now been resolved after work with our vendor and traffic routed away from the affected server. If you are still having issues with inbound calls please try the following to resync your app:
1. Open the YOVU Mobile App on your device.
2. Exit the app, close it from recent apps on your phone, and then close the app.
3. Place a test call to their business line from another phone. The app should ring and display an incoming call notification.
If the test call does not ring or notify, follow these steps within the YOVU Mobile App to reconnect:
Step 1. Tap the Gear Icon Tap the Gear Icon from the dial pad
Step 2. Choose Account Setup
Step 3. Tap Save
We sent a service alert email with more detailed instructions, if you did not receive that or are still having issues please contact YOVU support.